Amenities at the hotel include a dry cleaning service, meeting rooms and conference room(s). Church of the Visitation, Cathedral of St. James and Jerusalem Chords Bridge are within a 20 minute drive from the hotel. The property offers a fitness centre, a laundry service and a safe-deposit box. Business facilities include function rooms. Business travellers will appreciate the quality and range of amenities offered. Conveniently part of the hotel services, visitors can get connected with the computers available for hire.

The rooms at the Shepherd Hotel have a private bathroom, a TV and cable / satellite channels. All rooms are air conditioned and come with a mini bar.

Jerusalem College of Engineering, Jaffa Gate and Church of St. Peter in Gallicantu are a 20 minute drive from the Shepherd Hotel. The hotel is located within a 20-minute walk from Mosque of Omar, Church of the Nativity and Rachel's Tomb. The staff will gladly recommend local restaurants and places of interest.